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Current Information  (Corona)

for Wagrain-Kleinarl

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Information about Wagrain-Kleinarl, Update: 20.11.2020

The corona virus (SARS-CoV-2) breaks through our normality. But the health and safety of all of us comes first. On this page we would like to inform you about the current situation and about the measures to be taken in winter 2020/21 in Wagrain-Kleinarl.

There is currently a lockdown in Austria. This is expected to last from November 17 to December 6, 2020. The restrictions for leaving your house apply up to November 26, 2020.

These measures are intended to avoid overloading the health system. You can find the corresponding regulation (in German) of the federal government here.

Please always observe the following 5 rules:

  • Stay at least 1 meter away from people who do not live in the same household
  • Don't shake hands and avoid hugs
  • Wear mouth and nose protection if the 1 meter distance cannot be maintained
  • Wash hands thoroughly several times a day
  • Sneeze or cough into the crook of your arm or into a handkerchief

Our offices are closed. We are happy to be there for you by phone (+43 6413 8448) or via email from Monday to Friday from 9 a.m. to 5 p.m.

You can always find out up-to-date whether and if so, which borders with Austria are closed at the Austrian Tourism Board.

All information has been compiled with the greatest possible care, but all information on this page is without guarantee!
INFORMATION ABOUT THE WINTER HOLIDAY 2020/2021
Mulde, a ski run in Wagrain - at Snow Space Salzburg  | © Snow Space Salzburg Christian Schartner

IMPORTANT INFO: From the current perspective, nothing there will be unrestricted ski operations in winter 2020/2021. The cable car companies will take all necessary measures so that you can experience your skiing with the greatest possible safety.

The most important points are:

  • Mouth and nose protection: Always wear mouth and nose protection on ski busses, in the ski depot, when queuing at the lift ticket office and in the gondolas and lifts.
  • When you buy a ski pass, you get a bandana that you can use as mouth and nose protection.
  • Please open the windows while going by cable cars.
  • There are numerous possibilities where you can disinfect yourself.
  • All cable car employees who are directly at the guest wear mouth and nose protection.
  • Numerous signs and loudspeaker announcements inform the guests about the safety measures.
  • The gondolas and lifts are regularly disinfected.
  • Please keep the minimum distance of one meter when queuing at the lift ticket offices, when queuing at the lift stations, at the ski bus stops and in all public buildings.
  • Tickets at the best buy in advance online. Ski amadé ski passes will be reimbursed depending on usage in the event of a corona-related lockdown. Click here for the online ticket shop.
  • Cashless payments.
  • There won't be après ski in the familiar form of recent years.
Source: Österreich Werbung & Ski amadé
Safety Measures in the skiing areas
Video:
INFORMATION ABOUT THE HOLIDAY 2020 

Information, measures and rules for safety and health

Exit restrictions: There is currently an exit restriction in Austria (November 17 to probably November 26, 2020). You can only leave the house or apartment for the following reasons:

  •     Working
  •     Necessary basic needs of daily life
  •     Help / care for other people
  •     Exercise in the fresh air

The social contacts should be reduced as much as possible. The recommendation is: don't meet anyone. The time should be spent with the people who live in the same household. Individuals living alone may choose one person as their personal contact during the lockdown. Family gatherings are also prohibited. If e.g. individual relatives need support, a meeting is of course allowed. Birthday parties, anniversary celebrations and other celebrations are prohibited.

In public places, everyone who does not live in their own household must be kept 1 meter away. When meeting in closed public spaces, keep a distance of 1 meter and wear mouth and nose protection.

The shops are closed. As in spring, the exceptions are the shops that cover daily needs.  Services such as e.g. hairdressers, beauticians, tattooists or masseurs have to close. The following shops & service providers are therefore open:

  •     Super Market
  •     Drugstores
  •     Pharmacies
  •     Wholesale for tradespeople
  •     Banks
  •     Post offices

The restaurants are closed. Pick-up of meals is possible from 6 a.m. to 7 p.m. Delivery service is allowed around the clock.

Pubs, bars and nightspots are closed.Hotels and accommodation providers are also closed. There are exceptions for business trips that cannot be postponed.

Events are generally prohibited.

All contact sports are prohibited, the sports facilities are closed to amateur athletes. Entering leisure facilities such as fitness studios, indoor swimming pools, museums, cinemas or zoos is not permitted. But still keep moving and get some fresh air. Walking, running or cycling are all good for us now.

The use of taxis or driving in a car pool are only permitted if there are only 2 people per row of seats (including driver). Mouth and nose protection must be worn in any case.

Public transport can of course be used. Mouth and nose protection is mandatory and a distance of 1 meter from other passengers should be maintained. This also applies to bus stops, underground stations or airports.

The schools are closed.

Cable cars, gondolas and other ascent aids are not allowed to transport recreational athletes. Exception only for top athletes.

Mouth and nose protection is mandatory in all closed public spaces:

  • Public transport (including mountain railways - when you buy a ski ticket you get a free hose scarf
  • Grocery stores and super markets
  • Offices, authorities, banks & post offices
  • In generally, accessible indoor areas
  • Medical practices & pharmacies
  • and whenever the minimum distance cannot be maintained.
Source: Sichere Gastfreundschaft & Ski amadé

If you feel uncomfortable on vacation in Wagrain-Kleinarl and get typical Corona symptoms such as dry cough, unusual tiredness or fever, contact the health hotline 1450. There you will get all the information how to best protect yourself and your fellow human beings. In any case, please reduce your contact with other people, avoid crowds and public transport and, if possible, go to quarantine.

For your vacation in Wagrain-Kleinarl there is a detailed plan of when to contact whom. This is still in development and will be put online shortly.

In the meantime, you are welcome to find out more about the general Austrian advertising measures.

All information has been compiled with the greatest possible care, but all information on this page is without guarantee! Source: Österreich Werbung

Unfortunately, all commercial and private accommodations have to be closed for the until December 6, 2020. The only exceptions are business trips which cannot be postponed. We look forward to a beautiful and healthy winter season.

The following safety regulations exist in the accommodations:

The usual protective regulations (distance, hygiene measures, refrain from shaking hands ...) also apply in the accommodation. In generally accessible public areas, guests and employees must wear mouth and nose protection. In addition, there are guidelines for dealing with spatial bottlenecks and concepts for reception.

Important information about staying overnight in Austria:

  • You can also share a room or apartment with guests from other households. There are currently no restrictions on the number of households that e. g. vacation together in a holiday apartment.
  • Overnight stays in shared dormitories are possible, but the distance between people who do not live in the same household must be observed.
  • Many companies offer particularly good cancellation conditions. You can recognize the landlords of Wagrain-Kleinarl by the green tick - this indicates that the accommodations are participating in the Easy Cancellation conditions.
All information has been compiled with the greatest possible care, but all information on this page is without guarantee! Source: Sichere Gastfreundschaft, Österreich Werbung & Ski amadé

All restaurants and bars must be closed and may only offer take away and delivery services. Please note the general exit restrictions (valid until November 26, 2020). You can pick-up the food betwen 6 a.m. and 7 p.m., delivery service is possible around the clock.

 

What should I consider as a guest while take away.

 

  1. Keep at least 1 meter distance from other people. Exception: your own group of visitors
  2. Mouth-nose protection is recommended for crowds of people.
  3. Preferably contactless payment
  4. Follow the instructions of the staff.
  5. Do not shake hands and hugs.
  6. Stay at home if there are signs of illness.
All information has been compiled with the greatest possible care, but all information on this page is without guarantee! Source: Sichere Gastfreundschaft & Ski amadé

No more events are allowed. This includes advent markets, cultural and sport events (public events), but also wedding parties and birthday parties (private events). Funerals with a maximum number of 50 participants are excluded. Of course the minimum distance rule and mouth and nose protection are mandatory.

All information has been compiled with the greatest possible care, but all information on this page is without guarantee! Source: Sichere Gastfreundschaft & Ski amadé
Skiing in Wagrain-Kleinarl | © Snow Space Salzburg

Many accommodations offer the "Easy Storno" (cancellation). With this you can cancel free of charge until 14 days before arrival! Just book online and look for the green seal. 

You can read more about "Easy Storno" here. 

Green sign for easy storno | © Feratel
Corona Tests

Employees get tested weekly

Wagrain-Kleinarl started as a corona test region with weekly tests from June 25, 2020. Employees from commercial tourism companies who are in direct contact with guests and visitors are tested. After a 4-week test phase, the tests have passed into the nationwide tests as throughout Austria. Around 20 companies with around 200 employees take part voluntarily. In this way, the situation can be monitored and, if necessary, responded to immediately. The tests are expected to be financed until October 31, 2020.

Testing will continue throughout the winter season.

Together we create security and trust again through the necessary openness and transparency!