The whole family takes a hiking vacation in the SalzburgerLand | © Armin Walcher© Armin Walcher
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Current Information  (Corona)

for Wagrain-Kleinarl

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Information about Wagrain-Kleinarl, Update: 16.02.2021

The corona virus (SARS-CoV-2) breaks through our normality. But the health and safety of all of us comes first. On this page we would like to inform you about the current situation and about the measures to be taken in winter 2020/21 in Wagrain-Kleinarl.

Retail, services and skiing areas are open. Restaurants and hotels are closed until the end of March, 2021.

These measures are intended to avoid overloading the health system. You can find the corresponding regulation (in German) of the federal government here.

Our offices are open from Monday to Friday from 9 a.m. to 12 p.m. We are happy to be there for you by phone and e-mail from Monday to Friday (12 p.m. - 5 pm) and on Saturday from 9 am - 12 pm.

Please always observe the following 5 rules:

  • Stay at least 2 metres away from people who do not live in the same household
  • Don't shake hands and avoid hugs
  • Wear FFP2 masks if the 2 meter distance cannot be maintained
  • Wash hands thoroughly several times a day
  • Sneeze or cough into the crook of your arm or into a handkerchief

You can always find out up-to-date whether and if so, which borders with Austria are closed at the Austrian Tourism Board. Attention: The risk areas are classified on the basis of the 14-day incidence of positive corona cases. All countries with a value higher than 100 are classified as risk areas. People entering from the risk area must be in quarantine for 10 days. A PCR test can be taken after 5 days to end the quarantine with a negative test result. Since January 15, 2021, you have to fill out an entry form when entering Austria. You can find the information here. In addition to the entry form, a negative test result (PCR or antigen) must also be presented. It must not be older than 72 hours.

All information has been compiled with the greatest possible care, but all information on this page is without guarantee!
INFORMATION ABOUT THE WINTER HOLIDAY 2020/2021
Mulde, a ski run in Wagrain - at Snow Space Salzburg  | © Snow Space Salzburg Christian Schartner

IMPORTANT INFO: The cable car companies will take all necessary measures so that you can experience your skiing with the greatest possible safety. The skiing areas are open.

The most important points are:

  • Mouth and nose protection: FFP2 masks are mandatory inside the buildings or closed rooms. This also includes gondolas and chairlifts with bubbles. FFP2 masks are compulsory from 14 years of age, all younger skiers (from 6 years of age) need mouth and nose protection. You can buy FFP2 masks at the cash desks for 2.00 €.
  • Ski huts and restaurants are closed. There is no take away in the ski areas.
  • There are a maximum of 50 % capacity in the lifts.
  • At the beginning of the winter season, all employees are tested for Covid-19 and then subjected to daily health checks (taking fever, checking symptoms). In the event of suspicion, tests are carried out immediately and the employees are immediately isolated.

  • Please open the windows while going by cable cars.
  • There are numerous possibilities where you can disinfect yourself.
  • All cable car employees who are directly at the guest wear FFP2 masks.
  • Numerous signs and loudspeaker announcements inform the guests about the safety measures.
  • The gondolas and lifts are regularly disinfected.
  • Please keep the minimum distance of 2 metres when queuing at the lift ticket offices, when queuing at the lift stations, at the ski bus stops and in all public buildings.
  • Tickets at the best buy in advance online. Ski amadé ski passes will be reimbursed depending on usage in the event of a corona-related lockdown. Click here for the online ticket shop.
  • The cash desk areas are straightened out and external cash desk containers are set up.
  • Security guards and corridors ensure a safe distance.
  • Cashless payments.
  • There won't be après ski in the familiar form of recent years.
Source: Österreich Werbung & Ski amadé
Safety Measures in the skiing areas
Video:
INFORMATION ABOUT THE HOLIDAY 2020/2021

Information, measures and rules for safety and health

Exit restrictions from 8 p.m. to 6 a.m.: There is currently an exit restriction in Austria during the night. You can only leave the house or apartment for the following reasons:

  •     Work & voluntary work
  •     Necessary basic needs of daily life
  •     Help / care for other people
  •     Exercise in the fresh air

Between 8 p.m. and 6 a.m., a maximum of 2 households, a maximum of 4 adults with their children, are allowed to meet.

The social contacts should be reduced as much as possible. The recommendation is: don't meet anyone. The time should be spent with the people who live in the same household. Individuals living alone may choose one person as their personal contact. If e.g. individual relatives need support, a meeting is of course allowed. Birthday parties, anniversary celebrations and other celebrations are prohibited.

In public places, everyone who does not live in their own household must be kept 2 metres away. When meeting in closed public spaces, keep a distance of 2 metres and wear a FFP2 mask.

The shops are are open. However, there are strict measurements.

The restaurants are closed. Pick-up of meals is possible from 6 a.m. to 7 p.m. Delivery service is allowed around the clock. From December 7, 2020, open alcoholic beverages may not be sold for pick-up. The restaurants are expected to be closed until the end of March, 2021.

Pubs, bars and nightspots are closed.Hotels and accommodation providers are also closed. There are exceptions for business trips that cannot be postponed. Hotels and accommodations will remain closed until the end of March, 2021.

Events are generally prohibited.

All contact sports are prohibited. Entering leisure facilities such as fitness studios, indoor swimming poolsis not permitted. But still keep moving and get some fresh air. Skiing, cross-country skiing, ski touring or ice skating are allowed. Museums and libraries are open.

The use of taxis or driving in a car pool are only permitted if there are only 2 people per row of seats (including driver). FFP2 masks must be worn in any case.

Public transport can of course be used. FFP2 masks are mandatory and a distance of 2 metes from other passengers should be maintained. This also applies to bus stops, underground stations or airports.

Cable cars, gondolas and other ascent aids are open.

FFP2 masks are mandatory in all closed public spaces:

  • Public transport (including mountain railways)
  • Grocery stores and super markets
  • Offices, authorities, banks & post offices
  • In generally, accessible indoor areas
  • Medical practices & pharmacies
  • and whenever the minimum distance cannot be maintained.
Source: Sichere Gastfreundschaft & Ski amadé

If you feel uncomfortable on vacation in Wagrain-Kleinarl and get typical Corona symptoms such as dry cough, unusual tiredness or fever, contact the health hotline 1450. There you will get all the information how to best protect yourself and your fellow human beings. In any case, please reduce your contact with other people, avoid crowds and public transport and, if possible, go to quarantine.

For your vacation in Wagrain-Kleinarl there is a detailed plan of when to contact whom. This is still in development and will be put online shortly.

In the meantime, you are welcome to find out more about the general Austrian measures.

All information has been compiled with the greatest possible care, but all information on this page is without guarantee! Source: Österreich Werbung

Unfortunately, all commercial and private accommodations have to be closed until the end of March, 2021. The only exceptions are business trips which cannot be postponed. 

The following safety regulations exist in the accommodations:

The usual protective regulations (distance, hygiene measures, refrain from shaking hands ...) also apply in the accommodation. In generally accessible public areas, guests and employees must wear FFP2 masks. In addition, there are guidelines for dealing with spatial bottlenecks and concepts for reception.

Important information about staying overnight in Austria:

  • Overnight stays in shared dormitories are possible, but the distance between people who do not live in the same household must be observed.
  • Many companies offer particularly good cancellation conditions. You can recognize the landlords of Wagrain-Kleinarl by the green tick - this indicates that the accommodations are participating in the Easy Cancellation conditions.
All information has been compiled with the greatest possible care, but all information on this page is without guarantee! Source: Sichere Gastfreundschaft, Österreich Werbung & Ski amadé

All restaurants and bars must be closed and may only offer take away and delivery services.  You can pick-up the food betwen 6 a.m. and 7 p.m., delivery service is possible around the clock. The restaurants will reopen in the end of March, 2021. There is no take away within the skiing areas.

The employees will definitely be trained by a Covid-19 officer. MTMS contact tracing is planned. The exact measures for the restaurants will follow shortly.

What should I consider as a guest while take away.

 

  1. Keep at least 2 metres distance from other people
  2. Wear FFP2 masks
  3. Preferably contactless payment
  4. Follow the instructions of the staff.
  5. Do not shake hands and hugs.
  6. Stay at home if there are signs of illness.
All information has been compiled with the greatest possible care, but all information on this page is without guarantee! Source: Sichere Gastfreundschaft & Ski amadé

No more events are allowed. This includes advent markets, cultural and sport events (public events), but also wedding parties and birthday parties (private events). Funerals with a maximum number of 50 participants are excluded. Of course the minimum distance rule and FFP2 masks are mandatory.

All information has been compiled with the greatest possible care, but all information on this page is without guarantee! Source: Sichere Gastfreundschaft & Ski amadé
Skiing in Wagrain-Kleinarl | © Snow Space Salzburg

Many accommodations offer the "Easy Storno" (cancellation). With this you can cancel free of charge until 14 days before arrival! Just book online and look for the green seal. 

You can read more about "Easy Storno" here. 

Green sign for easy storno | © Feratel
Corona Tests

Employees get tested weekly

Wagrain-Kleinarl started as a corona test region with weekly tests from June 25, 2020. Employees from commercial tourism companies who are in direct contact with guests and visitors are tested. After a 4-week test phase, the tests have passed into the nationwide tests as throughout Austria. Around 20 companies with around 200 employees take part voluntarily. In this way, the situation can be monitored and, if necessary, responded to immediately.

Testing will continue throughout the winter season.

Together we create security and trust again through the necessary openness and transparency!